The following statement fullfill the legal requirement of § 5 TMG (Telemediengesetzt / German Teleservices Act):
Obere Dorfstraße 25
e-mail: [email protected]
fax: + 49 (0) 221 96 986 421
The EU Commission provides on its website the following link to the ODR platform:
This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders.
The Seller is neither obliged nor prepared to attend a dispute settlement procedure before an alternative dispute resolution entity.